V-DOCS Digital Agreements

Helpdesk Overview 2

• Navigate the Home Page
• Search Knowledge Base for Help

Support Ticket Management 4

• Create New Support Ticket
• Check Status of Support Ticket
• Add New Note to Existing Ticket
• Close a Support Ticket

Full User Guide 1

• V-DOCS Support Helpdesk - User Guide

V-DOCS Admin Site 9

• Forgotten Password / Password Reset
• V-DOCS Account is Locked
• V-DOCS User Roles
• Create New V-DOCS Employee Record
• Edit a V-DOCS Employee Record

View all 9

V-DOCS Client Application 10

• System Requirements
• Install V-DOCS Client
• Register V-DOCS Client
• Internet Explorer Browser Setup
• Google Chrome Browser Setup

View all 10

V-DOCS Troubleshooting 3

• Error Occurs When Clicking Browser Button
• Registration Key Not Accepted
• “Signing Already in Progress” Error

Full User Guides 3

• V-DOCS Admin Site v 2.11 - User Guide
• V-DOCS Client Software v 2.11 - User Guide
• V-DOCS 2.X Series Troubleshooting - User Guide

V-DOCS Admin Site 9

• Forgotten Password / Password Reset
• V-DOCS Account is Locked
• V-DOCS User Roles
• Create New V-DOCS Employee Record
• Edit a V-DOCS Employee Record

View all 9

V-DOCS Client Application 10

• System Requirements
• Install V-DOCS Client
• Register V-DOCS Client
• Internet Explorer Browser Setup
• Google Chrome Browser Setup

View all 10

V-DOCS Troubleshooting 8

• Error Occurs When Clicking Browser Button
• Registration Key Not Accepted
• “Signing Already in Progress” Error
• Cannot Find Signature Box on Document
• Signature Pad Not Recognized

View all 8

Full User Guides 3

• V-DOCS Admin Site v 3.2 - User Guide
• V-DOCS Client Software v 3.2 - User Guide
• V-DOCS 3.X Series Troubleshooting - User Guide

V-DOCS Release Notes 3

• V-DOCS Release Notes - 2.11.0
• V-DOCS Release Notes - v 3.1.0
• V-DOCS Release Notes - v 3.2.0