V-DOCS Digital Agreements

If your browser extension/add-on is experiencing issues connecting to the V-DOCS Client, a red exclamation point may appear by the V-DOCS icon in your brows...

If your Registration Key was not accepted, you should receive 1 of the following error messages: Error - Registration Key Has Expired:  Registration Key...

If you receive a “Signing is Already in Progress” error message, this indicates that an instance of V-DOCS is already active with an agreement in the proces...

Once V-DOCS launches and the agreement is in Document Signing mode, tap the Signature icon in the top navigation bar to be taken to the Signature Capture pa...

If the signature pad is not being recognized: First, ensure the signature pad is plugged into the computer and that all required drivers have been install...

If an Unable to Connect to V-DOCS Client error appears after clicking the red exclamation point by the V-DOCS icon in your Chrome browser but V-DOCS is runn...

If the Chrome extension isn’t working, ensure that V-DOCS for Chrome was configured properly to allow access to file URLs:    From your Chrome browser, cl...

If the V-DOCS button in your Chrome browser is greyed-out and not able to be selected, check to ensure that no alternative PDF viewer extensions are install...