If your Registration Key was not accepted, you should receive 1 of the following error messages:

  • Error - Registration Key Has Expired:  Registration Keys must be used within the time frame specified at the time of creation.  If the key is not used by that time, it will expire.  

  • Error - Registration Key is Used Up:  When Registration Keys are created, they are set to be available to register a specified number of terminals.  Once the key has been used the maximum number of times, it expires and is no longer available.

In either situation, you must refer to your V-DOCS Administrator for assistance with generating a new key to register your terminal.