Support Ticket Management
To create a new Support Ticket: From the Home page (or any other page of the V-DOCS Support Helpdesk), click the New Support Ticket link towards the top...
Thu, 14 Nov, 2019 at 1:14 PM
After a Support Ticket has been created, you can easily check its status to view any notes added by the V-DOCS Support team: From the Home page (or any ...
Thu, 13 Sep, 2018 at 6:41 PM
After a Support Ticket has been opened, you can add additional pertinent notes to it to assist the V-DOCS Support team in resolving the issue: Locate the...
Thu, 13 Sep, 2018 at 7:01 PM
Once V-DOCS Support has marked your Support Ticket as Resolved, you can confirm that your issue has been solved by changing the status of the ticket to Clos...
Thu, 13 Sep, 2018 at 7:03 PM